Shipping policy
Shipping Policy
At Nova Route, we offer worldwide shipping. No matter where you are located, we aim to get your order to you as quickly and safely as possible.
Delivery Time
- Worldwide Delivery: 8–14 business days
- Delivery times are estimated and may vary depending on your location, customs processing, weather, or other circumstances beyond our control.
- Business days do not include weekends or public holidays.
Order Processing
Orders are processed and prepared for shipment after they are placed. Once your order has been shipped, you will receive tracking information when available.
Worldwide Shipping
We ship orders to customers around the world, subject to available shipping services and local import regulations.
Customs & Duties
International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. Any such charges are the responsibility of the customer.
Delays
While we work to meet the estimated delivery time of 8–14 business days, Nova Route is not responsible for delays caused by customs, postal carriers, incorrect shipping information, natural events, or other circumstances outside our control.
Questions About Your Order
If you have any questions about your shipment or delivery, please contact our customer support team with your order number, and we’ll be happy to assist you.
Thank you for choosing Nova Route!